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Support
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Broadcast Pix provides a wide range of support capabilities to help you make your installation and live productions a success. The support team is led by Tom O'Gara.
Contact Support
Broadcast Pix Technical Support: 1-978-600-1098
Monday to Friday 9am-8pm (EST/Boston)
After 8pm, feel free to leave us a voice message that will be returned the next business day.
Support can always be reached by email at: support@broadcastpix.com
When contacting support, please include your name, company/organization, contact number, and the serial number of your workstation or hard panel.
Pre-Sales QuestionsFor any pre-sales questions regarding our Slate systems contact our
Senior Sales Engineer for the Americas, Tom Oriola at pre-sales@broadcastpix.com
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The service we’ve experienced through Broadcast Pix has been superb. They’ve been very responsive whenever we’ve called.”
- Greg Hughes,
Station Manager,
Seattle, Washington
FAQs - updated 8/11/08
click here
Manuals
A comprehensive owner's manual comes with the system, as well as a separate manual for the character generator. As new features are introduced, you can download the new manual updates.
Click
here to download the 1 ME Owner's manual now - updated July 24 2008
(covers the Slate 100, 1000, 2100 & 3000 Systems)
Click here to download the 2 ME Owner's Manual now - updated July 24 2008
(covers the Slate 5000 System)
On-site TrainingOn-site training is available as an option. Please contact us for more information.
 New Software Enhancements
A free download site is available, where you can download the latest software updates and other info.
Click here to register and log in.
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Call 1-978-600-1100
©2008 Broadcast Pix and Slate are trademarks of Broadcast Pix, Inc. Billerica, MA, USA
The service we've experienced through Broadcast Pix has been superb. They've been very responsive whenever we've called.